On the 25th of May 2018 the European data protection legislation that replaces the existing 1995 EU Data Protection Directive will come into force. This legislation is known as General Data Protection Regulation (GDPR).

GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to unify data protection laws across Europe, regardless of where that data is processed.

GDPR aims to harmonise data protection laws across the EU and UK. The new regulations take into account the ever-changing landscape of technology, and offer a global approach to data protection.

Where does Etopia Design host it’s websites?

Similar to many hosting companies, we lease a top-tier, third-party data hosting provider (Media Temple), a website and cloud hosting provider founded in 1998 currently with 200+ employees with servers located in the U.S. (MT) Terms of Service(MT) Privacy Policy.

MT is owned by GoDaddy, who’s privacy policy can be viewed here.

As a Etopia Design client or web user your personal data is not shared with (MT) or GoDaddy.

If and when we process EU customer data in other territories, like the United States of America, we ensure “appropriate safeguards” are in place that are prescribed by GDPR – i.e., by entering into the European Commission’s Standard Contractual Clauses with the entity the data is transferred to, or by ensuring the entity is Privacy Shield certified (for transfers to US based entities).

Etopia Design has no short term plans to store data in the EU, and this isn’t required under GDPR. Instead, GDPR requires companies to implement appropriate safeguards when they export personal data out of the EU.

Protecting our customers’ data is fundamental to everything we do, we do not sell of share your data with anyone outside of Etopia Design.

Website Hosting Where Etopia Design acts as a Data Processor

For the purpose of the GDPR regulation Etopia Design will act as a data processor for any data that has been provided, uploaded or transferred to our servers. Any client uploading this data will be classed as the data controller.

Where Etopia Design acts as a Data Controller

For the purpose of the GDPR regulation Etopia Design will act as the data controller for any data that was provided during the ordering and general account management process. This includes any data held for marketing purposes.

Data Physical Locations

Data provided to Etopia Design for Hosting is stored at the following locations.

Office Location
Etopia Design, 60 Long Row, Horsforth, Leeds, LS18 5AP

Primary Customer Website Hosting Data Centres (if you are a Etopia Design Hosting Customer)
EL-IDC3, El Segundo, CA, U.S.
VA-IDC4, Ashburn, VA, U.S

Type of Data

GDPR legislation applies to any data that can identity a living person including but not limited to email address, postal address and phone number.

Data Processing Agreements

Our data processing commitments are set within the Privacy Policy. These have been updated from feedback with guidance from regulators. More recently it has been updated to include GDPR legislation.

Deleting Data

Any data you delete from our servers will be deleted immediately or should you have backups then within 30 days. On cancellation of services, data will be destroyed within a maximum period of 180 days. Any customer data may be retained for up to 6 years to satisfactory legal obligations. Etopia Design may keep your email address on file should you opt into our marketing materials.

Data Breach

Under GDPR it is the responsibility of the data controller (the Etopia Design Hosting client) to report a data breach to the Information Commission although Etopia Design, as the data processor, will assist in the breach notification.


Data Subject – A living person or individual
Data Controller – The organisation that collects and determines how the information will be processed, i.e. a Etopia Design Hosting client.
Data Processor – An organisation that receives information from the data controller, i.e. Etopia Design
Personally Identifiable Information (PII) – -Information that can identify a living individual
Supervisory Authority – The authority responsible for enforcing the regulation within a specific territory. In the UK it will be the Information Commission’s Office (ICO).
Individual Rights – The rights that empower the individual.
Data Breach – Intentional or accidental loss / damage to information.

© 2018 Etopia Design. All rights reserved. Etopia Design specialises in digital, website design, social media, SEO, branding, graphic design and marketing.

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