Terms

CLIENT SATISFACTION

It is very important to us that you are happy with the service we provide. If for any reason you are not we will be happy to help and put it right. Please contact us by phone +44 (0)7979 346 360 or email hello@etopiadesign.co.uk

COMPANY TERMS OF BUSINESS

By appointing Etopia Design to undertake a project, you are automatically bound by these terms.

LATE PAYMENT FEE AND SUSPENDED SERVICES

If payment or payment confirmation is not received within 14 working days of the due date, we reserve the right to charge a late payment fee of 5% of the remaining balance. We also reserve the right to suspend your services, website, hosting account and stop all work until payment has reached us in full.

UNPAID ACCOUNTS

In the event of an account being unpaid for over 30 days of the final invoice date we reserve the right to pursue recovery of any outstanding debts by means of a collection agency. Any extra charges incurred during the collection process will be added to the clients total bill including any additional administration charges.

© 2018 Etopia Design. All rights reserved. Etopia Design specialises in digital, website design, social media, SEO, branding, graphic design and marketing.

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